Avatar export failed

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florian-network
Posts: 2
Joined: Fri Sep 04, 2015 3:09 pm

Avatar export failed

Postby florian-network » Fri Feb 26, 2016 8:23 am

Hi,

I've already post a report for trouble with avatar export but my post has been deleted.
So i create a new post.
Sometime avatar export failed and i've understand why.
When it failed we can see a javascript error in console which say "not found file xxx.png".
I think that some pictures (hair, accessories...) are not available for export.
If you change one by one the elements of your avatar creation and try to export, you can determination which elements have problems.
I hope that can help developer to resolve the problem.

Regards,
Florian
Big-Will
Board Moderator
Posts: 18697
Joined: Tue Apr 08, 2003 8:57 am

Re: Avatar export failed

Postby Big-Will » Fri Feb 26, 2016 10:05 am

We don't have an "export avatar" option. We have

Save Avatar
Post to Facebook (this doesn't work)
Email to Friend
Create Wallpaper (Your post about this still exists, but you didn't return to tell us if you got it to work)
Create Forum Avatar

If you're using something else to get the various parts of your avatar onto your computer, we cannot help you, since we're not using your software.
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