Episodes won't load

Think you've seen a bug on the site? Post it here and we'll do our damndest to squash it!
Reni:)
Posts: 1
Joined: Fri Apr 27, 2018 12:28 pm

Re: Problem with the player

Postby Reni:) » Sun Apr 29, 2018 11:41 am

I have exactly the same Problem with the full epsidode player (I am from Germany). I have tried everything to make it work again please fix it:)
brownieinutil
Posts: 2
Joined: Sun Apr 22, 2018 8:11 am

Re: Episodes won't load

Postby brownieinutil » Sun Apr 29, 2018 11:50 am

ntm1998 wrote:
Fri Apr 27, 2018 10:34 pm
just a little info the small cilps load and play fine in my location what about yours ?
same
brownieinutil
Posts: 2
Joined: Sun Apr 22, 2018 8:11 am

Re: Episodes won't load

Postby brownieinutil » Sun Apr 29, 2018 11:54 am

MasterZeroFlash wrote:
Sat Apr 28, 2018 9:17 pm
Win 8.1, Firefox, Sweden. Same thing here since a couple of days, black screen on every episode D:

EDIT/ADD: Clips seem to work for me though.
same problem with me. I'm from Brazil
berserk1908
Posts: 1
Joined: Sat Apr 28, 2018 1:26 pm

Re: Problem with the player

Postby berserk1908 » Sun Apr 29, 2018 12:07 pm

Same story from Poland. I've checked IE, Chrom, Mozilla - nothing, just black screen. Also on my mobile doesn't work. Mini clips work properly.
berns03
Posts: 1
Joined: Sat Apr 28, 2018 3:16 pm

Re: Episodes won't load

Postby berns03 » Sun Apr 29, 2018 2:22 pm

Austria, Windows 10, Chrome. The video doesn't come up instead there is a blackscreen.
Tl;dr
Posts: 1
Joined: Sun Apr 29, 2018 2:34 pm

Re: Episodes won't load

Postby Tl;dr » Sun Apr 29, 2018 2:35 pm

I'm having the same problem pls help.
mightypea
Posts: 1
Joined: Thu Aug 13, 2015 9:22 pm

Re: Episodes won't load

Postby mightypea » Sun Apr 29, 2018 6:19 pm

I have the same problem (about 4 days now).

Location: Israel (global website)
OS: Windows 10
Web browser: Chrome (also tried Firefox)

I also tried Linux (Kubuntu and CentOS, same web browsers).

Checking the browser's console it seems there is a problem with the configuration sent to edgeplayer (multiple errors from edgeplayer.js)

First error is the same between Firefox and Chrome: "[EdgePlayer] ERROR [dialog-manager] config_error_message"
The second error for Chrome: "Uncaught TypeError: Cannot read property 'items' of null"
The second error for Firefox: "TypeError: this.player.playlistMetadata is null"
spity
Posts: 1
Joined: Wed Apr 11, 2018 2:40 am

Re: Episodes won't load

Postby spity » Sun Apr 29, 2018 9:30 pm

Yeah episodes don't load. Using a German ISP. :zombiekenny:
jmonking67
Posts: 2
Joined: Sat Apr 28, 2018 10:08 am

Re: Episodes won't load

Postby jmonking67 » Sun Apr 29, 2018 9:44 pm

Same problem for me aswell. Tried multiple browsers and both my desktop and laptop. Using windows 7. From israel..

Please fix this!! I miss my alone-nights with a nice blunt and southpark episodes!
slicker
Posts: 2
Joined: Sun Apr 29, 2018 9:43 pm

Re: Episodes won't load

Postby slicker » Sun Apr 29, 2018 9:46 pm

I have to go to sleep on a SP episode. I`m a very sad panda now.

I can`t sleep until you make the site play full eps again


Please have mercy on me :D
slicker
Posts: 2
Joined: Sun Apr 29, 2018 9:43 pm

Re: Episodes won't load

Postby slicker » Sun Apr 29, 2018 9:50 pm

I have to go to sleep on a SP episode. I`m a very sad panda now.

I can`t sleep until you make the site play full eps again


Please have mercy on me :D

Trying to post this and i get Internal Server Error. Ops guys, do the needfull :)))))
GeniusCartman
Posts: 1
Joined: Sun Apr 29, 2018 10:38 pm

Re: Episodes won't load

Postby GeniusCartman » Sun Apr 29, 2018 10:40 pm

Lol I thought I was crazy that I fell asleep by watching a Southpark episode every night before bed.

This is however not a bug or error, they turn the option for streaming off, perhaps because it is not free anymore...?

I am from the Netherlands.

Hope they will put it back, love this website.
cokiodtrsa
Posts: 3
Joined: Sun Apr 29, 2018 11:45 pm

Re: Episodes won't load

Postby cokiodtrsa » Sun Apr 29, 2018 11:52 pm

Hello guys, slovenia here. OS: windows 10, episodes won't start. other videos as collections, do. so, i opened a console of a browser, and it seems that there is a problem, but just maybe :D

here is the screenshot of what happened to me:
https://ibb.co/kAHAPH

if you need more details, i can provide them (if i can), just tell me.
Greetings and keep up the good work!
cokiodtrsa
Posts: 3
Joined: Sun Apr 29, 2018 11:45 pm

Re: Episodes won't load

Postby cokiodtrsa » Sun Apr 29, 2018 11:53 pm

Hello guys, slovenia here. OS: windows 10, episodes won't start. other videos as collections, do. so, i opened a console of a browser, and it seems that there is a problem, but just maybe :D

here is the screenshot of what happened to me:
https://ibb.co/kAHAPH

if you need more details, i can provide them (if i can), just tell me.
Greetings and keep up the good work!
SebastianS
Posts: 1
Joined: Sun Apr 29, 2018 11:22 pm

Re: Episodes won't load

Postby SebastianS » Sun Apr 29, 2018 11:55 pm

Hey Guys,

found a workaround for the problem for you guys, who can´t wait for an official patch.

It´s a little more complicated than usually, but at least you can watch.

First, open the page with the video you want to watch.

There you "rightclick" on the spot, where the video would be and in the following context click on "inspect element".

This should open a box at the bottom of the site and there should be some marked part in the text that look similar to this:

Code: Select all

[i]<div id="player_page_player" data-url="/feeds/upnext/4b8af0fe-9538-4763-b756-6e8be957e830" data-title="White People Renovating Houses" data-itemid="4b8af0fe-9538-4763-b756-6e8be957e830" data-mgid="mgid:arc:episode:southpark.de:4b8af0fe-9538-4763-b756-6e8be957e830" data-huluid="60964619" data-duration="21:27.776" data-type="episode" data-beacon-url="http://activities.niagara.comedycentral.com/register/spsi-de-DE/episodes/mgid:arc:episode:comedycentral.com:4b8af0fe-9538-4763-b756-6e8be957e830?additionalPayload=" itemprop="video" itemscope="" itemtype="http://schema.org/VideoObject" class="pjs edge-player" style="width: 960px; height: 540px;">...</div>[/i]
There you have to copy the link in the field "data-mgid". In this example it´s : mgid:arc:episode:southpark.de:4b8af0fe-9538-4763-b756-6e8be957e830

Then you just have to put this link in your adress field and before that put : http://media.mtvnservices.com/embed/

That´s it.

Have fun watching South Park again. ;-)

Btw: Sorry for my bad english, i´m from germany. :D

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